Operational Updates

LCBO B2B Claims Application Reminders

1.Please review the B2B Claims Application regularly for communication from the grocery operations team. There will be a mail icon next to the claims that have new comments. Please respond back and make any necessary changes in a timely manner to ensure the efficient processing of claims.

2. The LCBO B2B Claims Application job aids and user guides have been updated and can be found on our website. Take a look and familiarize yourself with our updated documents and processes. Please direct any questions to lcbogroceryoperations@lcbo.com.

Website: www.lcbowholesaleoperations.com/grocers.html

Sales Reports

Please send your weekly sales reports to lcbogroceryoperations@lcbo.com no later than Tuesdays at 12pm. By not submitting the weekly sales report on time, this may result in missed LTO credits.